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Frequently Asked Questions 

What are your prices? 

Because each event is unique and flower prices fluctuate throughout the year, we do not post our prices online. Please call or visit our shop to inquire about flower prices/schedule a consultation where we can work together to come up with ideas for your big day. You will also receive a quote for your wish-list. 

What is your business process? 

At Tessfresh Flowers we understand the stresses of planning and organizing a wedding. We are committed to making your experience with us as easy and stress free as possible. If you are interested in using our services for a wedding/event please follow these steps:

1) Get Ideas. Look anywhere: magazines, photos online, or our website, etc. for ideas/styles for your bouquets, centerpieces, and other arrangements you would like to have at your event. 

2) Call us at (619)427-3476 to schedule an appointment. After doing some brainstorming of your own, please call the shop to schedule an appointment. We take appointments Tuesday - Thursday 9AM-5PM, and occasionally on Friday 9AM-5PM and Sunday 9AM-3PM. Due to weddings, we DO NOT take appointments on Saturdays. We suggest calling at least three weeks prior to the date that you would like to meet to ensure that your appointment time will be available. 

3) Meet with us! At your scheduled consultation, we will use your ideas to come up with a wish-list tailored to your needs/budget. Please bring any photos, color swatches, venue photos or ideas that you like. Consultations usually last about 1.5-2 hours depending on how large your order is. 

3) Book with us! If you are happy with your order with us and would like to book with us, please send an initial deposit via check of $200 made out to Tessilk Flowers and a complete copy of your quote to:

 1445 3rd Ave Ste. A

Chula Vista, CA 91911

to reserve your event date within a week after your consultation. 

4) Schedule your final mock-up appointment. Call us roughly 2 months before your event to schedule your final appointment (which should take place about a month prior to your event). Here, you may make any quantity and color changes to your order. When scheduling your appointment, you may also request to see a mock-up of your centerpieces if you have ordered any. (Mock-ups cost 50% of the price of your centerpiece). We will type your final order (complete with order details and totals) and email it to you for confirmation.

6) Make your final payment. Final payments and changes are due three weeks prior to your event.  This can be done by coming into the shop and paying using cash, check, or credit card. If you cannot come into the shop, we can also take care of the balance by charging your credit card number over the phone during regular business hours. 

7) Wedding/Event day! On the day of your wedding you will have the option of picking up your flowers or paying a fee to have them delivered and set up. Depending on what you decide, your flowers will be available for pick up the morning of your wedding or will be delivered directly to your ceremony and/or reception sites. 

When should I hire a florist for my wedding?

We suggest you book a florist 6-9 months prior to your wedding. If you are a last minute bride, we encourage you to still call. 

Do you deliver? 

Everyday Arrangements:

We offer delivery to all of San Diego. Delivery charges are based on the distance from our shop to the zip-code of the destination.

Wedding Florals:

We offer and highly recommend delivery to your wedding and reception site on the day of your wedding. We also offer delivery to the hotel or home that the bridal party will be staying in prior to the ceremony (to allow the bridal party to take pictures). Delivery charges depend on the distance from our shop, as well as the number and size of items to be delivered. Service rates will be discussed at your consultation.

Do you pick up rentals? 

We also pick up rentals, to ensure that you will not have to worry about your rental items being lost on your busy day. We normally arrive at your venue 15 minutes before your party ends to breakdown and pick up your rental items. 

Is there a discount for a Friday or Sunday wedding?

No, we try our best to keep our prices low regardless of when your date is.

Is there a deposit needed to hold the date?  If so, is it refundable, how much, and when is it due?

Yes, we do require a minimum deposit of $200, which refunds to store credit only. We ask that you do this within a week of your initial consultation.